Frequently Asked Questions
- What kinds of clothing can I personalise?
- We customise jackets, shirts, jeans, hoodies, bags, and more. If it’s fabric, we can work our creative magic.
- How long will my order take?
- Basic orders are typically ready in 2-3 weeks. More complex commissions may require extra time, especially during busy periods.
- What is the price range for customisation?
- Our service starts at £18 for effects, £20 for print transfers, £25 for patchwork, £35 for embroidery and £60 for hand-painted work.
- Can I be involved in the design process?
- Absolutely! You can share ideas, inspiration, and feedback at every step to ensure your piece is uniquely yours.
- How do I care for my finished garment?
- Each piece comes with tailored care instructions. Generally, hand-wash is advised for hand-painted and embroidered garments.
Still Have Questions?
If you’re unsure about anything, our team is here to help with answers, guidance, and inspiration.
Contact Velvet Hut Support