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Frequently Asked Questions

What kinds of clothing can I personalise?
We customise jackets, shirts, jeans, hoodies, bags, and more. If it’s fabric, we can work our creative magic.
How long will my order take?
Basic orders are typically ready in 2-3 weeks. More complex commissions may require extra time, especially during busy periods.
What is the price range for customisation?
Our service starts at £18 for effects, £20 for print transfers, £25 for patchwork, £35 for embroidery and £60 for hand-painted work.
Can I be involved in the design process?
Absolutely! You can share ideas, inspiration, and feedback at every step to ensure your piece is uniquely yours.
How do I care for my finished garment?
Each piece comes with tailored care instructions. Generally, hand-wash is advised for hand-painted and embroidered garments.

Still Have Questions?

If you’re unsure about anything, our team is here to help with answers, guidance, and inspiration.

Contact Velvet Hut Support